:root{color-scheme:light dark;--bg: #f5f7fa;--surface: #ffffff;--surface-2: #f2f4f8;--surface-3: #e9edf3;--line: #e3e7ee;--line-strong: #cdd5e0;--ink: #131a26;--muted: #5a6575;--faint: #8a94a3;--accent: #2f5fd0;--accent-soft: #eaf0fc;--accent-line: #c3d5f6;--go: #10714a;--go-soft: #e7f5ee;--stop: #b0342c;--stop-soft: #fceceb;--wait: #96660c;--wait-soft: #fdf2df;--nick: #63489f;--nick-soft: #efebfa;--slate: #55606f;--slate-soft: #eef1f6;--radius: 12px;--radius-sm: 8px;--radius-lg: 16px;--shadow-1: 0 1px 2px rgba(19, 26, 38, .05), 0 1px 3px rgba(19, 26, 38, .04);--shadow-2: 0 6px 24px rgba(19, 26, 38, .1), 0 2px 6px rgba(19, 26, 38, .06);--page: 780px;--appbar-h: 104px;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-synthesis-weight:none;-webkit-text-size-adjust:100%;color:var(--ink)}@media(prefers-color-scheme:dark){:root{--bg: #0e131a;--surface: #161d27;--surface-2: #1d2531;--surface-3: #26303e;--line: #26303c;--line-strong: #384555;--ink: #e7ecf3;--muted: #9aa5b5;--faint: #6c7788;--accent: #82a8f7;--accent-soft: #17233a;--accent-line: #2e4269;--go: #56c58d;--go-soft: #10281e;--stop: #f18a80;--stop-soft: #2d1715;--wait: #e0b45f;--wait-soft: #2a2113;--nick: #ab98ee;--nick-soft: #1f1c34;--slate: #9aa5b5;--slate-soft: #1d2531;--shadow-1: 0 1px 2px rgba(0, 0, 0, .4);--shadow-2: 0 8px 28px rgba(0, 0, 0, .5)}}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);-webkit-font-smoothing:antialiased}h1,h2,h3,h4{letter-spacing:-.011em}.icon{flex:0 0 auto;display:block}:where(a,button,input,select,textarea,summary,[tabindex]):focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:var(--radius-sm)}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}.app{min-height:100dvh;display:flex;flex-direction:column}.appbar{position:sticky;top:0;z-index:30;background:var(--surface);border-bottom:1px solid 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var(--line);border-radius:var(--radius);box-shadow:var(--shadow-1);padding:16px}.card+.card{margin-top:12px}.card>label{display:block;font-size:14px;font-weight:600;margin-bottom:8px}.pagehead{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin:2px 0 14px}.pagehead h2{margin:0;font-size:19px}.pagehead .blurb{margin:3px 0 0}.backlink{display:inline-flex;align-items:center;gap:6px;margin:-4px 0 10px -6px;padding:6px;border:none;background:none;color:var(--muted);font-size:14px;font-weight:600}.backlink:hover{background:var(--surface-2);color:var(--ink)}.muted{color:var(--muted);font-size:14px;margin:6px 0}.blurb{margin:2px 0 0;font-size:13px;color:var(--muted)}.center{text-align:center}.hint{display:block;margin-top:4px;font-size:12px;font-weight:400;color:var(--muted)}.fielderror{margin:5px 0 0;font-size:13px;font-weight:600;color:var(--stop)}.banner{display:flex;align-items:center;gap:9px;margin:12px 0 0;padding:10px 12px;border:1px solid var(--stop);border-radius:var(--radius-sm);background:var(--stop-soft);color:var(--stop);font-weight:700;font-size:14px}.note{margin:12px 0 0;padding:10px 12px;background:var(--wait-soft);border-radius:var(--radius-sm);font-size:13px;color:var(--ink)}.saved-flash{display:flex;align-items:center;gap:8px;margin:12px 0 0;padding:9px 12px;border-radius:var(--radius-sm);background:var(--go-soft);color:var(--go);font-weight:700;font-size:14px}.emptystate{text-align:center;padding:40px 20px;color:var(--muted)}.emptystate h2{margin:10px 0 4px;font-size:17px;color:var(--ink)}.emptystate p{margin:0;font-size:14px}.lane{--q: var(--slate);--q-soft: var(--slate-soft);background:var(--surface);border:1px solid var(--line);border-left:3px solid var(--q);border-radius:var(--radius);box-shadow:var(--shadow-1);overflow:hidden}.lane+.lane{margin-top:10px}.lane-followUp,.renewal-actNow{--q: var(--wait);--q-soft: var(--wait-soft)}.lane-fresh,.lane-newleads,.lane-forms,.renewal-upcoming{--q: var(--go);--q-soft: var(--go-soft)}.lane-retry{--q: var(--accent);--q-soft: var(--accent-soft)}.lane-withNick,.renewal-needsFacts{--q: var(--nick);--q-soft: var(--nick-soft)}.lane-belowCriteria,.renewal-overdue{--q: var(--stop);--q-soft: var(--stop-soft)}.lane-inProgress,.lane-recent,.renewal-held,.renewal-settled{--q: var(--slate);--q-soft: var(--slate-soft)}.lane-head{display:flex;align-items:center;gap:10px;width:100%;padding:12px 14px;border:none;border-radius:0;background:none;text-align:left;cursor:pointer}.lane-head:hover{background:var(--surface-2)}.lane-head .lane-title{flex:1;min-width:0}.lane-head h2,.lane-head h3{margin:0;font-size:15px;font-weight:700;display:flex;align-items:center;gap:8px}.count{display:inline-block;min-width:22px;padding:1px 7px;border-radius:999px;background:var(--q-soft);color:var(--q);font-size:12px;font-weight:700;font-variant-numeric:tabular-nums;text-align:center}.lane-caret{color:var(--faint);transition:transform .15s ease}.lane-head[aria-expanded=true] .lane-caret{transform:rotate(90deg)}.lane-body{border-top:1px solid var(--line)}.rows{list-style:none;margin:0;padding:0}.rows>li+li .row{border-top:1px solid var(--line)}.row{display:flex;align-items:center;gap:8px;padding-right:10px}.row:hover{background:var(--surface-2)}.row-open{flex:1;min-width:0;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:11px 4px 11px 14px;border:none;border-radius:0;background:none;text-align:left;font-size:15px}.row-open:hover:not(:disabled){background:none}.row-open:disabled{opacity:.6}.row-main{min-width:0}.qname{display:block;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.row-open:hover .qname{text-decoration:underline}.qmeta{display:block;margin-top:2px;color:var(--muted);font-size:12.5px;overflow:hidden;text-overflow:ellipsis}.row-snippet{margin-top:4px;font-size:12.5px;color:var(--muted);overflow-wrap:anywhere}.row-when{flex:0 0 auto;color:var(--muted);font-size:12.5px;white-space:nowrap}.rowcall{flex:0 0 auto;display:inline-flex;align-items:center;gap:6px;padding:7px 12px;border:1px solid var(--go);border-radius:999px;background:transparent;color:var(--go);font-size:13px;font-weight:700;text-decoration:none}.rowcall:hover{background:var(--go);color:var(--surface)}.lane-more{display:block;width:100%;padding:11px;border:none;border-top:1px solid var(--line);border-radius:0;background:none;color:var(--accent);font-size:13.5px;font-weight:600}.tag{display:inline-block;padding:1px 7px;border-radius:999px;background:var(--surface-3);color:var(--muted);font-size:11.5px;font-weight:600;vertical-align:1px}.tag.voucher{background:var(--accent-soft);color:var(--accent)}.statstrip{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px;margin-bottom:14px}.stat{display:block;text-align:left;padding:12px 14px;border:1px solid var(--line);border-left:3px solid var(--q, var(--slate));border-radius:var(--radius);background:var(--surface);box-shadow:var(--shadow-1);cursor:pointer}.stat:hover{background:var(--surface-2);border-color:var(--line-strong)}.stat-n{display:block;font-size:26px;font-weight:700;line-height:1.1;letter-spacing:-.02em;font-variant-numeric:tabular-nums;color:var(--q, var(--ink))}.stat-label{display:block;margin-top:3px;font-size:12.5px;font-weight:600;color:var(--muted)}.stat-followUp{--q: var(--wait)}.stat-fresh{--q: var(--go)}.stat-leads{--q: var(--nick)}.stat-retry{--q: var(--accent)}.person-head{display:flex;align-items:center;gap:12px}.avatar{flex:0 0 auto;display:grid;place-items:center;width:46px;height:46px;border-radius:999px;background:var(--accent-soft);color:var(--accent);font-size:16px;font-weight:700}.person-id{flex:1;min-width:0}.person-id h2{margin:0;font-size:19px;overflow-wrap:anywhere}.phone{display:inline-block;margin:2px 0 0;color:var(--muted);font-size:14.5px;font-variant-numeric:tabular-nums;text-decoration:none}.phone:hover{color:var(--accent)}.callbtn{flex:0 0 auto;display:inline-flex;align-items:center;gap:7px;padding:11px 20px;border-radius:999px;background:var(--go);color:#fff;font-size:15px;font-weight:700;text-decoration:none}.callbtn:hover{filter:brightness(1.08)}.chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:12px}.chip{display:inline-flex;align-items:center;gap:5px;padding:4px 10px;border-radius:999px;background:var(--surface-2);border:1px solid var(--line);font-size:12.5px;font-weight:600;color:var(--muted)}.chip strong{color:var(--ink);font-weight:700}.chip-status{background:var(--accent-soft);border-color:var(--accent-line);color:var(--accent)}.section{margin-top:12px}.section>h3{display:flex;align-items:center;gap:8px;margin:0 0 10px;font-size:14px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}.section>h3 .linkbtn{margin-left:auto;text-transform:none;letter-spacing:0}.facts{margin:0;display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px 18px}.facts>div{min-width:0}.facts dt{font-size:11.5px;text-transform:uppercase;letter-spacing:.04em;color:var(--faint);font-weight:600}.facts dd{margin:2px 0 0;font-size:14.5px;overflow-wrap:anywhere}.legacy p{margin:0;font-size:13.5px;color:var(--muted);line-height:1.55;overflow-wrap:anywhere}.screen{padding:12px 14px;border:1px solid var(--line);border-left:4px solid var(--slate);border-radius:var(--radius-sm);background:var(--surface-2)}.screen h3{margin:0 0 4px;font-size:13px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);display:flex;align-items:center;gap:8px}.screen p{margin:0;font-size:14.5px;line-height:1.5}.screen-badge{font-size:11.5px;font-weight:800;letter-spacing:.02em;text-transform:none;padding:2px 9px;border-radius:999px;border:1px solid currentColor}.screen-qualified{border-left-color:var(--go);background:var(--go-soft)}.screen-qualified .screen-badge{color:var(--go)}.screen-below_criteria{border-left-color:var(--stop);background:var(--stop-soft)}.screen-below_criteria .screen-badge{background:var(--stop);border-color:var(--stop);color:#fff}.screen-needs_more_info{border-left-style:dashed;border-left-color:var(--wait);background:var(--wait-soft)}.screen-needs_more_info .screen-badge{border-style:dashed;color:var(--wait)}.events{list-style:none;margin:0;padding:0 0 0 16px;border-left:2px solid var(--line)}.events li{position:relative;display:flex;justify-content:space-between;gap:12px;padding:5px 0;font-size:14px}.events li:before{content:"";position:absolute;left:-21px;top:11px;width:8px;height:8px;border-radius:999px;background:var(--line-strong);box-shadow:0 0 0 3px var(--surface)}.events li:first-child:before{background:var(--accent)}.events time{color:var(--muted);font-size:12.5px;white-space:nowrap}.summarybox{font-size:14px;line-height:1.55;resize:vertical;background:var(--surface-2)}.actions{display:flex;align-items:center;gap:10px;margin-top:12px;flex-wrap:wrap}.daygroup+.daygroup{margin-top:18px}.dayhead{position:sticky;top:var(--appbar-h);margin:0 0 8px;padding:4px 0;font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--faint);background:var(--bg)}.intake>h3{margin:0;font-size:18px}.fieldset{margin-top:18px;padding:0;border:none}.fieldset>legend{padding:0;margin-bottom:2px;font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--faint)}.fieldset+.fieldset{border-top:1px solid var(--line);padding-top:16px}.intake label{display:block;font-size:13px;font-weight:600;margin-top:12px;color:var(--muted)}.intake label input,.intake label select{margin-top:5px;font-weight:400;color:var(--ink)}.grid2{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:0 14px}.checkrow{display:flex;gap:18px;flex-wrap:wrap;margin-top:14px}.checkrow label{display:flex;align-items:center;gap:8px;margin:0;padding:9px 12px;border:1px solid var(--line-strong);border-radius:999px;background:var(--surface);font-weight:600;font-size:13.5px;color:var(--ink);cursor:pointer}.checkrow label:has(input:checked){border-color:var(--accent);background:var(--accent-soft);color:var(--accent)}.incomerow{display:grid;grid-template-columns:1fr 1fr 1fr;gap:8px;margin-top:8px}.otherlabel{margin-top:8px}.wide{display:block;font-size:13px;font-weight:600;margin-top:12px;color:var(--muted)}.wide input{margin-top:5px;font-weight:400;color:var(--ink)}.screen-top{position:sticky;top:calc(var(--appbar-h) + 8px);z-index:5;margin-bottom:14px;box-shadow:var(--shadow-1)}.formbar{position:sticky;bottom:0;display:flex;gap:10px;margin:20px -16px -16px;padding:12px 16px;border-top:1px solid var(--line);background:var(--surface);border-radius:0 0 var(--radius) var(--radius)}.formbar .primary{flex:1;justify-content:center}.renewal-note{color:var(--muted);font-size:13px;margin:0 0 12px;line-height:1.5}.renewal-note code,.renewal-empty code{font-size:.9em;padding:1px 5px;border-radius:5px;background:var(--surface-2)}.renewal-empty{color:var(--muted);background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:20px;font-size:14px;line-height:1.6}.renewal-digest{margin:0 0 14px;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);box-shadow:var(--shadow-1);padding:12px 14px}.renewal-digest summary{cursor:pointer;font-weight:600;font-size:14px}.renewal-digest textarea{margin-top:10px;font:12px/1.5 ui-monospace,SFMono-Regular,Menlo,monospace;background:var(--surface-2)}.renewal-row{list-style:none;padding:4px 0 8px}.rows>li.renewal-row+li.renewal-row{border-top:1px solid var(--line)}.renewal-main{display:grid;grid-template-columns:3.2rem 1fr auto 3rem;gap:10px;align-items:center;width:100%;padding:9px 14px;border:0;border-radius:0;background:none;text-align:left;font:inherit;color:inherit;cursor:pointer}.renewal-main:hover{background:var(--surface-2)}.renewal-unit{font-weight:800;font-size:15px}.renewal-who{min-width:0;font-size:14px;font-weight:600}.renewal-who em,.renewal-when em{display:block;color:var(--muted);font-size:12px;font-style:normal;font-weight:400}.renewal-when{text-align:right;white-space:nowrap;font-size:13.5px}.renewal-progress{text-align:right;color:var(--muted);font-size:12px;font-variant-numeric:tabular-nums}.renewal-task{margin:0 14px 2px calc(3.2rem + 24px);font-size:13px;color:var(--muted)}.renewal-task.hardness-binding{color:var(--stop);font-weight:600}.renewal-detail{margin:8px 14px 10px calc(3.2rem + 24px);padding:12px 14px;border-radius:var(--radius-sm);background:var(--surface-2)}.renewal-facts{display:grid;grid-template-columns:max-content 1fr;gap:4px 14px;margin:0 0 12px;font-size:13px}.renewal-facts dt{color:var(--muted);font-weight:600}.renewal-facts dd{margin:0}.renewal-blockers{margin:0 0 12px;padding-left:18px;font-size:13px;color:var(--nick)}.renewal-tasks{list-style:none;margin:0 0 12px;padding:0;font-size:13px}.renewal-tasks li{display:flex;gap:8px;margin:7px 0;align-items:baseline}.renewal-tasks em{display:block;color:var(--muted);font-style:normal;font-size:12px}.renewal-pill{flex:0 0 auto;font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.05em;border-radius:999px;padding:2px 7px;background:var(--surface-3);color:var(--muted)}.renewal-pill.hardness-binding{background:var(--stop-soft);color:var(--stop)}.renewal-pill.hardness-recommended{background:var(--wait-soft);color:var(--wait)}.renewal-steps{display:grid;gap:2px;margin:0 0 12px;font-size:13.5px}.renewal-steps label{display:flex;gap:9px;align-items:center;padding:5px 0;cursor:pointer}.renewal-steps label:has(input:checked) span{color:var(--muted);text-decoration:line-through}.renewal-actions{display:flex;gap:16px;flex-wrap:wrap}.menu{position:absolute;right:0;top:calc(100% + 6px);z-index:50;width:max-content;min-width:190px;padding:6px;box-shadow:var(--shadow-2);display:flex;flex-direction:column;gap:2px}.menu button{justify-content:flex-start;width:100%;font-size:14px}.toast{position:fixed;left:50%;bottom:20px;transform:translate(-50%);display:flex;align-items:center;gap:16px;background:#131a26;color:#fff;padding:12px 18px;border-radius:999px;box-shadow:var(--shadow-2);font-size:14px;z-index:60;max-width:92vw}.toast-undo{border:none;background:none;color:#8fb4fb;font-weight:700;text-decoration:underline;padding:0;font-size:14px}.toast-undo:hover{background:none}.authshell{min-height:100dvh;display:grid;place-items:center;padding:24px 16px}.authcard{width:100%;max-width:380px;padding:24px;box-shadow:var(--shadow-2)}.authbrand{display:flex;align-items:center;justify-content:center;gap:9px;margin-bottom:18px;font-size:17px;font-weight:700}.authcard h2{margin:0 0 4px;font-size:18px;text-align:center}.authcard>.muted{text-align:center;margin-bottom:4px}.authcard label{display:block;font-size:13px;font-weight:600;margin-top:14px;color:var(--muted)}.authcard label input{margin-top:5px;font-weight:400;color:var(--ink)}.authcard .primary{margin-top:18px;width:100%;justify-content:center}.authcard .linkbtn{display:flex;justify-content:center;margin:12px auto 0}.qr{display:block;width:190px;height:190px;margin:14px auto;border:1px solid var(--line);border-radius:var(--radius-sm);background:#fff}.small{font-size:12px}.small code{font-size:12px;word-break:break-all}@media(max-width:719px){:root{--appbar-h: 56px}.appbar-inner{grid-template-columns:auto 1fr auto;gap:8px;padding:8px 12px}.brand-name,.newintake-label,.kbd,.tabs{display:none}.tabbar{position:fixed;left:0;right:0;bottom:0;z-index:40;display:flex;background:var(--surface);border-top:1px solid var(--line);padding-bottom:env(safe-area-inset-bottom)}.tabbar .tab{flex:1;flex-direction:column;gap:3px;padding:8px 4px 7px;border-bottom:none;border-top:2px solid transparent;font-size:11px}.tabbar .tab[aria-current=page]{border-top-color:var(--accent)}.tabbar .tabcount{position:absolute;top:2px;margin-left:22px;font-size:10px;padding:0 5px}.content{padding:12px 12px 84px}.statstrip{grid-template-columns:1fr 1fr;gap:8px}.stat-n{font-size:22px}.toast{bottom:74px}.incomerow{grid-template-columns:1fr}.renewal-main{grid-template-columns:2.6rem 1fr auto}.renewal-progress{display:none}.renewal-task,.renewal-detail{margin-left:14px}.person-head{flex-wrap:wrap}.callbtn{width:100%;justify-content:center}}@media(min-width:720px){.appbar-inner{padding:12px 20px}.content{padding:20px 20px 48px}}@media(prefers-reduced-motion:reduce){*{transition:none!important}}.renewal-staleness{font-size:.85rem;color:#555;margin:0 0 .75rem}.renewal-staleness.stale{color:#8a4b00;background:#fff4e5;border:1px solid #f0d9b5;border-radius:6px;padding:.5rem .7rem}